What are your prices?

Prices are quoted based on part numbers and quantity you order. Quotes are usually valid for 2 weeks. We will send you an updated price list after your company contact us for further information.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for our products. If our lead times do not work with your deadline, please send your requirements to our account manager or customer service representatives. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal: 30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of us to address and resolve all customer issues to everyone’s satisfaction.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

We prefer the EXW Inco Term which leaves most flexibility. The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for heavy shipments. Please contact us for further information.